Privacy Policy
Last updated: June 17, 2025
Information We Collect
- Email address and contact information voluntarily provided through forms
- Browser data including IP address, browser type, and operating system
- Site usage analytics including page views, time spent, and referral URLs
- Client-provided data for service fulfillment (e.g., business documents, credentials)
- Device information such as screen size and device type
How We Use Your Information
- To fulfill service requests and manage client accounts
- To provide customer support and answer inquiries
- To improve our website, services, and user experience through analytics
- To send important updates, invoices, or administrative messages
- To comply with legal obligations and enforce our policies
Data Sharing & Security
Waters & Co. Tech Solutions does not sell or rent personal information. We may share data with trusted service providers, such as cloud hosting platforms, email delivery tools (e.g., SendGrid), and payment processors, strictly for business purposes. All third-party partners are required to maintain confidentiality and uphold industry-standard data protection measures. We implement encryption, secure servers, and regular audits to protect your data against unauthorized access, loss, or misuse.
Cookies and Tracking Technologies
Our site uses cookies and other tracking technologies to enhance user experience, monitor website performance, and personalize content. By using our site, you consent to the placement of cookies on your device unless disabled via your browser. You may adjust cookie preferences at any time. We may also use third-party services such as Google Analytics for aggregated traffic analysis.
Data Retention
We retain collected information for as long as needed to provide services, fulfill contractual obligations, resolve disputes, and comply with legal requirements. When data is no longer necessary, it is securely deleted or anonymized. You may request deletion of your personal data by contacting us, subject to applicable legal constraints.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may request that we:
- Provide a copy of the personal data we hold about you
- Correct inaccuracies in your data
- Erase your information from our systems
- Restrict or object to certain types of data processing
Children’s Privacy
We do not knowingly collect or solicit personal data from children under 13 years of age. If we discover that such information has been provided, we will promptly delete it. If you believe a child has submitted personal data without parental consent, please contact us.
Third-Party Websites and Services
Our website may link to third-party websites. These external sites are governed by their own privacy policies, and we are not responsible for their content, practices, or data handling. We recommend reviewing the privacy policies of any external sites you visit.
International Users
Waters & Co. Tech Solutions is based in the United States. By accessing our services, you consent to the transfer and processing of your data in the U.S., where data protection laws may differ from those in your jurisdiction.
Policy Updates
We reserve the right to revise this Privacy Policy at any time. Any changes will be posted on this page and indicated by the "Last Updated" date. Your continued use of our site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: kai@waterstechsolutions.com
Address: Waters & Co. Tech Solutions, Baltimore, MD 21201, USA